FAQ
Product-Related Questions
What sizes are PopSnow ski helmet covers available in?
The PopSnow ski helmet cover is one-size and fits regular ski helmets from XS (48-52 cm / 18.9-20.5 in) to XL (62.5-65 cm / 24.6-25.6 in). Both adults and kids can use it on their ski helmets!
Are PopSnow ski helmet cover compatible with both kids’ and adult helmets?
PopSnow ski helmet cover fit regular ski helmets from XS (48-52 cm / 18.9-20.5 in) to XL (62.5-65 cm / 24.6-25.6 in). Both adults and kids can use it on their ski helmets!
Will the helmet covers fit all types of ski and snowboard helmets?
Yes, they were specifically designed for snow helmets, it has been tested with multiple snow helmet brands and sizes for maximum compatibility.
Are PopSnow ski helmet covers compatible with other helmets?
We have not tested the PopSnow ski helmet cover with other sport helmets. Please refer to the size chart in the product description and measure your helmet for accurate sizing.
Can I wear the PopSnow ski helmet cover on my head without a helmet?
Absolutely! It can also be used as a regular hat. Furthermore, it serves as both a fashion statement and a practical accessory for your wardrobe.
Ordering & Shipping
How long does it take to process my order?
We typically process and ship your order within 24 hours of placement.
When will I receive my order?
We will send you the tracking number once we have processed and shipped your order. Shipping takes about 5-7 business days. We ship from California, so if you're on the West Coast, you're in luck!
Do you offer international shipping?
We don't currently ship internationally, but we're working on it!
What are the shipping costs?
- We offer free standard shipping within the US on orders over $49.99. All orders under $49.99 are charged a flat shipping rate of $5. Customers are responsible for paying all applicable taxes and duties.
Do you offer expedited shipping options?
At this time, we do not provide expedited shipping options. If you need your order by a specific date that requires faster shipping, we apologize, but we're unable to fulfill those requests.
Customization & Branding
Do you offer custom designs for helmet covers?
Currently no, but please let us know your request and we would like to find the best option for you!
How sell PopSnow ski helmet cover in my store?
Please don't hesitate to contact us at hello@thepopsnow.com, and we will get in touch with you shortly!
Maintenance & Care
How do I clean and maintain my helmet cover?
The material is made from polyester, and we do not recommend washing it. We understand it may get wet or dirty in the snow, and you can use tissues to wipe it clean.
Can I machine-wash the ski helmet covers?
The material is made from Polyester and we don't recommend you wash it. We understand it may get we or dirty on snow and you can use tissues to wipe it clean.
If you insist on washing, please follow these instructions:
- Hand wash only in 65-85°F (30°C).
- Do not use chlorine-based bleach.
- Avoid spin drying; gently squeeze out excess water and hang to dry.
- Do not iron.